Our vision is to create an amazing collection of tools that work to help you reducing churn and increase your revenue by growing your existing subscribers.
A lot of these tools are simple in their conception, but combining them is where real change is made. Take a look at our roadmap and if you think there's something missing please let us know.
Stripe messages, dunning
Involuntary churn really sucks. Make sure customers know when they will be charged, how to update details and when a payment fails. Plus track opens, send via sms and even leave an automated voicemail.
Knowing how customers feels about you is key to ensuring you keep them happy. Using an embeddable NPS® survey is the easiest way to do that. Coupled with stripe data you can make sure you are giving people the appropriate level of care.
Embedded onboarding checklists are a great way to help new customers make the most of your offering. Simple, but effective.
User engagement analytics
Track how much or how little your users are using your product or service, then turn this into communications fine-tuned to their needs.
Event based messaging
When a customer does something on your website, let it trigger a message to help them make the most of what you offer targeted at the stage they are at.
Understanding what customers want is so important. Make sure you have a group of vocal customers you can run ideas past and collect views from.